Diebold
Vectra
“The team at Balance has repeatedly performed above expectations, no matter what the request. Their role has evolved into less of a design consultancy, and much more into a direct extension of our own team. They work very hard to understand all our needs to the smallest detail, and successfully fulfill them, every time.”
Paul Magee, IDSA
Director, Strategic Design & Brand Integrity
Diebold, Incorporated
The Vectra Concept Terminal is an award-winning, conceptual ATM machine that is the first in the world to use haptic technology — the technology found in certain luxury automobiles which eliminates the need for multiple buttons and knobs. This new technology provides many benefits to the user which include a single point-of-entry for data, and consequently, a much higher level of security. No more entering your PIN number on a keypad while the “shoulder surfers” watch.
Balance and Diebold design team members worked concurrently on multiple components of the final design. Together, we reduced the timeframe of the design process from initial concept through final working prototype to less than 75 days.
Facilitating the development of a functional ATM machine model in this amount of time is no small task. Balance was the central point of contact for industrial designers, software engineers, interface designers, and model makers. Our daily tasks ranged from on-the-spot design innovations to simple part deliveries which reinforces the collaborative attitude here at Balance.