CLEVELAND, OH – July 29, 2014 – For the second straight year, the Industrial Designers Society of America (IDSA) has honored Diebold, Incorporated (NYSE: DBD) and Balance, Inc. Diebold, in collaboration with long-time design partner, Balance, Inc., was selected as a finalist in the 2014 International Design Excellence Awards (IDEA®) for their innovative In-Lobby Teller (ILT) concept – an ATM solution that redefines the branch experience. The ILT is a solution for financial institutions that combines typical ATM functions with increased functionality and the personality of a human teller.
“We welcome this recognition as it affirms our company’s mission to enhance ordinary business transactions through superior technology,” said Frank Natoli, Diebold’s Executive Vice president and Chief Innovation Officer. “Our products are attentive-by-design to desires of the everyday consumer, in a response that is both intuitive and futuristic.”
Diebold and Balance assessed the ever-changing landscape of the branch environment, and the multiple needs of banks, to find new ways to increase efficiency and relevance. The team worked together to develop the ILT, and seamlessly combined the accuracy of a machine with the personality of a teller. This new modular design approach provides the financial institution with an adaptable, flexible, and easily-approachable product solution.
“Empathic design, a deep focus on end-user and financial institution needs, and an intuitive, integrated hardware/software interface on the ILT all add up to an unparalleled product and experience,” says René Polin, President & Founder of Balance, Inc.
Diebold Incorporated (NYSE: DBD) is a global leader in providing innovative self-service technology, security systems and related services. Diebold has approximately 16,000 employees worldwide and is headquartered near Canton, Ohio, USA. Visit Diebold at www.diebold.com or on Twitter: http://twitter.com/DieboldInc.
Balance, Inc. is a product innovation firm that creates breakthrough products and experiences for clients in the consumer, commercial, and medical markets. We apply proven methodologies to uncover deep insights into brands, markets, and end-users. Balance translates these insights into impactful user-centric solutions that create growth and sustainable value for our clients. Balance, Inc. is headquartered in Cleveland, OH, USA. Visit Balance, Inc. at www.balanceinc.com or on Twitter: http://twitter.com/balanceinc.
Founded in 1965, the Industrial Designers Society of America (IDSA) is the world’s oldest, largest, member-driven society for industrial design. IDSA represents professionals in product design, interaction design, human factors, ergonomics, design research, design management, universal design and related design fields. The organization has more than 3,200 members in 30 professional chapters in the U.S. and internationally. For more information, visit http://www.idsa.org.
Media Relations for Diebold
Media Relations for Balance
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